Account & Data Deletion

Option 1: Delete Your Account In-Game

• Open Slap 'em UP!
• Go to Settings → Account
• Choose "Delete Account" and follow the confirmation steps

If this menu is not available in your version of the game, please use Option 2 below.

Option 2: Request Deletion by Email

Send an email to [email protected] with the subject "Slap 'em UP! Account Deletion Request" and include:

• Your Player ID or in-game username
• The email address or social account used to register

Data That Will Be Deleted

• Account data (username, email, social connections)
• Profile and game progress (characters, items, in-game currency)
• Play history linked to your identity

Data That May Be Retained

Purchase transaction records may be retained for the period required by accounting and tax law. Data necessary for fraud prevention, enforcement of sanctions (such as device ban lists), or the establishment or defense of the Company’s legal claims may be retained as long as needed, and some data may be kept in anonymized form for analytics.

Identity Verification

For player safety, the Company may request additional information to verify that you own the account before processing, and reserves the right to decline requests that cannot be verified or that appear to be made in bad faith.

Processing Time and Important Notes

• Requests are processed within 30 days of successful identity verification
• Deletion is irreversible — all items, in-game currency, and progress are permanently lost
• Account deletion does not entitle you to refunds for purchases made through the App Store / Google Play / Steam
• Account deletion does not affect any claims the Company holds that arose before the deletion